Scope
Parents
In the bustling city of Anytown, amidst towering skyscrapers and perpetual time constraints, lies a cherished kindergarten. Here, children's laughter fills the air, but a subtle problem looms: young parents like Harry and his wife, both working professionals, rely on the daycare run by an IT company within the same campus. While convenient, ensuring their children's comfort and dryness throughout the day poses a challenge for the staff.
Enter Pampers, a beacon of trust in childcare. Recognizing the need, Pampers steps in, not just with high-quality diapers but also a tracking system to ensure every child's well-being. Now, parents like Harry can breathe easy knowing their little ones are cared for, and kindergarten staff can focus on nurturing the next generation.
In Any town's heart, Pampers isn't just a brand—it's a trusted ally, ensuring every child's day is filled with comfort and joy.
Facts and Figure
Opportunity
Admin & Liason
Pampers has a unique opportunity to support working parents by integrating their trusted products into existing childcare solutions, while also managing sales and monitoring. Through effective administration and liaison roles, seamless coordination can be ensured among Pampers, parents, and schools, resulting in mutual benefits for all parties involved.
Design Brief
Develop a web application to monitor and track pamper products as per the franchise schools.
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Admin:-Having a task to keep track on diaper inventory counts for school level, check notifications and provide user permissions.
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Liaison:-Having weekly task to track diaper inventory counts from all schools and reduce manual work.
Persona
Admin
Admin as a representative of Pampers, oversees product performance, sales, expenses, and tracking, ensuring effective control and optimization.
Liaison
The liaison, acting as the childcare representative, manages attendance across all childcare and franchise schools. They coordinate product orders with Pampers admin based on attendance and children's ages, ensuring optimal supply. Additionally, they handle payment and quotation processes.
How Might We?
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How might we optimize the process of tracking diaper inventory counts at the school level?
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Use digital systems for real-time updates.
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Incorporate barcode or RFID technology for efficient scanning.
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Conduct regular inventory audits.
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Train staff on proper procedures.
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Establish clear communication channels for issue reporting.
2. How might we improve the efficiency of checking notifications related to diaper inventory?
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Implement automated alerts for low stock.
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Customize notifications based on user roles.
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Integrate with common communication platforms.
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Prioritize critical alerts for immediate action.
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Regularly review and optimize notification settings.
3. How might we determine the appropriate user permissions for accessing diaper inventory data?
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Define user roles and assign permissions based on job responsibilities and the necessity for accessing diaper inventory data.
4. How might we streamline the frequency of conducting diaper inventory counts at the school level?
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Automate inventory counting processes using digital systems or implement regular schedules based on usage patterns to streamline diaper inventory counts at the school level.
5. How might we enhance the response protocol for managing diaper inventory shortages at the school level?
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Establish clear guidelines.
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Set up automated alerts.
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Maintain emergency stock.
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Expedite replenishment.
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Conduct post-shortage reviews.
Information Architecture
Quick Wireframe
Prototype
Prototype Prototype
Learning
Working on the Pampers brand for two months involved delivering personas and conducting basic desk research to understand their scope and responsibilities. The project followed agile methodology, with the client providing initial documentation in the form of a PowerPoint presentation. My task was to interpret and transform this information into meaningful navigation while maintaining the same look and feel as the current Pampers website. Collaborating with such a renowned brand provided valuable insights into its clientele and highlighted the importance of simple navigation and clean design for enhancing user experience.
Furthermore, I was tasked with creating a logo for the school delivery service, which was an additional responsibility. I provided several options, leveraging the brand's repository of icons and images. The result was well-received by the client, who appreciated the final design.